USA VA Arlington General 6213082 Senior Consultant IT Program Manager Job

Categories: Information Technology

Job Description

TATA Consultancy Services (TCS) is currently searching for Senior IT Program Managers to join our teams throughout the Midwest (Chicago, Minneapolis) and East Coast (New York, New Jersey).  TATA Consultancy Services (TCS) is a leader in the global marketplace and among the top 10 technology firms in the world.  Our continued rapid growth is a testament to the certainty our clients experience every day.  Building on more than 40 years of experience, we add real value to global organizations through domain expertise plus solutions with proven success in the field and world-class service. It’s how we keep you moving forward.

These are consultative roles; thus, the successful candidates can expect to travel up to 80% of the time.

JOB SCOPE:

The Senior Program Manager is the conduit between the delivery teams and the various management layers within a client.  The principal goals are to manage the complexities of a large scale program on behalf of the client, to ensure that the engagement and progress are proactively managed, business benefits are realized, client and ISU management have appropriate insight and that TCS optimizes the performance of the engagement.

JOB RESPONSIBILITIES:

• Effective start-up and definition of programs and projects
• Alignment of programs and projects with business benefits realization
• Alignment of programs and projects with strategic objectives
• Ensuring the effective collaboration and alignment between all involved parties (on-shore and off-shore)
• Leading the effective operations of the Program Office
• Providing a framework to effectively run and track all projects within a program
• Providing proactive resolution of issues and risks
• Mitigation of impacts caused by unforeseen or unplanned situations
• Managing program finances in collaboration with the client
• Managing and maximizing stakeholder relations 

Job Requirements

SPECIALIZED PM CONCENTRATION/REQUIREMENTS (one of the following):

• IT infrastructure domain knowledge – working knowledge of IT Infrastructure, relevant products, terminology, issues, risks, critical to success factors, and industry relevant experience including several hands-on Programs and Projects directly related to IT Infrastructure.
• Insurance domain knowledge – working knowledge of Insurance, relevant products, terminology, issues, risks, critical to success factors, and industry relevant experience including several hands-on Programs and Projects.
• Retail domain knowledge – working knowledge of Retail, relevant products, terminology, issues, risks, critical to success factors, and industry relevant experience including several hands-on Programs and Projects directly related to Retail.

JOB REQUIREMENTS:

• 8 – 15 years of demonstrated Project  and Program experience and expertise
• Bachelor’s degree is required
• Knowledge and usage of industry standard Program and Project Management Methodology, Tools and Techniques ( PMI preferred)
• Has run at least 2-3 successful programs with full accountability in preferably one or more of the following spaces:
  • Large Organizational Transformation
  • Large Development / implementation
  • ERP/CRM/BI Implementations
  • PMO Design, Build, Operate
• Proven ability to work independently and lead large teams (onshore / offshore mix)
• Has experience in dealing with multiple of the following PM processes in the decreasing order of importance :
  • Stakeholder Management (Ongoing, dynamic, active engagement with all stakeholders and not just someone who can create a slide on Stakeholder Mgmt)
  • Benefits Identification / Tracking (Involvement on Business Case Development and designing and running Benefits Mgmt structures for ongoing tracking of benefits achieved)
  • Multi Party Integration (This can have various dimensions - multiple work stream management, multiple vendor management, multiple client business groups' involvement, etc.)
  • Project  Portfolio Management (Emphasis on experience in helping the client make decisions around "Doing the Right Things" as opposed to the after the fact reporting based portfolio mgmt)
  • Budget Management (Experience managing various engagement models, e.g. Fixed Price, Fixed Capacity, T&M, etc, particularly fixed price mgmt)
  • Resource Management (Strategic view covering projecting/forecasting resource needs as well as tactical day to day resource fulfillment based view)
  • Change Management (Ability to guide organizations through complex and multi-dimensional change to the extent every program manager should have; for engagements requiring deep change mgmt aspects, resources from the OCM group will be leveraged)

Soft Skills

• Excellent Communication Skills (English and overall communications)
• Assertiveness  and Confidence
• Agility
• Able to thrive in ambiguous situations
• Able to interact at CxO levels in the client organization as a consultative peer
• Leadership Qualities
• Ability to travel 80%