USA UT Riverton General 6321355 Optician Job Job

Categories: Health Care

Job Description
As a patient-focused organization, the University of Utah Health Care exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health Care seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission.

This position assists and educates patients with selection of eyeglass frames, contact lenses and lens enhancements. The incumbent orders, dispenses, repairs and adjusts eyeglasses and contact lenses. This position also provides office support and assists customers with appointments.

Responsibilities:

• Assists and educates patients with the selection of frames, contact lenses and lens enhancements based on the patient’s prescription and specific needs.
• Processes eyeglass and contact lens orders, which includes pricing, measuring, collecting money, coding and documenting patient charts.
• Teaches new contact lens wearer on how to insert, remove, clean and care for lenses.
• Repairs and adjusts eyeglasses while ensuring patient satisfaction.
• Manages inventory of contact lenses, eyeglass frames, accessories, tools and office supplies.
• Provides office support by answering incoming calls, scheduling appointments and checking in patients for appointments.
• Maintains clean, organized and stocked eyeglass displays.
• Performs finish lab skills including lens layout, edging, tinting, frame assembly and repair, frame adjustment and lensometry.
• Attends continuing education courses to keep informed of new technology and advances in the optical industry.
• May supervise other staff members.

Knowledge / Skills / Abilities

• Ability to perform the essential functions of the job as outlined above.
• Ability to sell and service eyeglasses and contact lenses and a commitment to provide excellent customer service.
• Demonstrated human relation and effective communication skills.
• Problem solving issues may involve patient comfort and satisfaction or dealing with irate or frustrated customers. Problems are resolved by making every effort to provide patient satisfaction while maintaining composure and offering appropriate assistance.
• The staff member must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.
• The individual must demonstrate knowledge of the principles of life span growth and development and the ability to assess data regarding the patient's status and provide care as described in the department's policies and procedures manual.

Qualifications:

Required

• American Board of Opticianry (ABO) Certification within one year of date of hire or a Doctorate of Optometry.
• Two years experience working in an eye care related position or equivalency.

All of the following license(s)

• Basic Life Support Health Care Provider card through American Heart Association or obtain within one month of hire.

Qualifications (Preferred):

Preferred

• Finish lab skills, including lens layout, edging, tinting, frame and assembly and repair, and frame adjustment and lensometry experience.
• National Contact Lens Examiners (NCLE) certification.
• National Contact Lens Examiners (NCLE) certification.

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