USA MA Wayland General 6071685 Concierge Receptionist Job

Categories: Customer Service, Health Care, Marketing

Job Description
Do you enjoy working with seniors and providing superior customer service? If you would like working in a home like environment, we would like to hear from you! At Sunrise Senior Living, you will be part of a dynamic and talented team of professionals dedicated to the highest standards of excellence and quality of care. Personal satisfaction and professional growth is an integral part of your career experience. Responsibilities As the concierge, you provide the first impression for all visitors into the Sunrise community. You will be responsible for greeting potential residents, families, visitors, managing both external and internal calls, taking and communicating messages. The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts. Other responsibilities include monitoring the Bistro area for refreshments, music, cleanliness as well as general administrative duties. It will be your role to support the welcoming and supportive feeling of a Sunrise community.

Job Requirements

• A high school diploma or GED is required.
• Proven experience in a customer service role is also required, having demonstrated excellent customer service, organizational and communication skills.
• You must have good judgment, problem solving and decision making skills as well as be an organized record keeper.
• Proficiency in computer skills to include the use of Microsoft Outlook, Word and Excel as well as the ability to learn new applications.