This job has been closed, and is no longer taking applications.
Categories: Human Resources
The Associate Recruiter is responsible for identifying top talent on assigned skill sets and delivering high quality service to candidates and clients by matching skills of associates to customer needs. Developing and retaining business by providing outstanding customer service in response to client demands while also anticipating their needs by pipelining candidates based on sales activity of other Metro team members. Partner with Metro team to screen, qualify and submit candidates based on client requirements. Perform a variety of administrative tasks that support the overall mission of quality performance and service.
Obtain detailed assignment information from sales team and customers and utilize it to provide effective customer service by sourcing and qualifying candidates. • Interview and Test applicants using the determined methods to evaluate their qualifications for assignments. • Identify and provide training to associates and candidates to continuously upgrade talent and skills set. • Fill client requests with qualified associates. • Monitor, coach and counsel associates attendance and performance and provide feedback when necessary. • Troubleshoot to resolve the problems or complaints of clients and associates. • Employ Manpower provide programs and methods to recognize performance and increase associate retention. • Business Development. • Regularly contact existing clients to ensure quality customer service and expand existing business. • Make key skill phone calls to new and existing clients to increase business and deploy MPC's. • Utilize Ultradex and other assessment programs to customers in order to secure or maintain their business and to associates to qualify their skills. • Recruit associate employees to pipeline a pool of applicants for high demand skill areas.
2 to 3 years of fast-paced customer service or general office experience, prior recruiting experience preferred.
Manpower is an Equal Opportunity Employer