USA AZ Phoenix General 6678828 Inside Claims Adjuster Job

Categories: Insurance

Job Description
Job Classification: Contract

Inside Claims Adjuster Inside Claims Adjuster Duties and Responsibilities: - Connect with our customer - Establish contact with the policyholder within 24 hours of assignment - Identify the needs of the caller - Demonstrate appropriate understanding and empathy - Collect information from our customer - Ask appropriate questions and probe to gather required information necessary to adjust the loss - Document information into the claims system - Maintain an accurate follow up system - Establish timely and accurate indemnity and expense reserves - Review policy status, coverage, deductible and other policy information in order to verify coverage - Educate the customer on the claim handling process - Provide clear and accurate expectations and next steps - Create and send professional quality correspondence specific to the claim issues - Provide status updates to the customer - Accurately respond to customer questions and concerns - Identify, negotiate and convey settlement and coverage decisions - Create and review estimates to ensure accurate settlement - Manage third party vendors to ensure quality service - Manage file inventory to timely resolution - Ability to recognize potential fraud and recovery - Handle files in compliance within state regulations and company's core values - Convey decisions and messages to our customer - Conclude Inside Claims Adjuster Work Environment: - Fast paced claims environment with frequent customer contact Inside Claims Adjuster Required Skills and Experiences: - 2-3 years of previous property claims experience or equivalent industry background - Strong computer skills, including Microsoft Office - Strong phone and customer service skills - Able to demonstrate empathy and compassion for our customers - Excellent business writing skills - Ability to articulate decisions, technical knowledge and policies to customers - Independent decision making, negotiating and problem solving skills - Ability to multi-task - Strong time management and organization skills - Must be able to obtain required state licenses Inside Claims AdjusterPreferred Skills and Experiences: - Xactimate or other claim estimating platforms - Very good technical skills and able to catch on very quickly to systems
Join Aerotek Professional Services^®. Our customized employment solutions and personalized approach give job seekers access to great opportunities with competitive salaries. Aerotek offers comprehensive benefits that can include medical, dental, optical, and optional 401k. Don't put your career in the hands of just anyone; put it in the hands of a specialist. Launch or rejuvenate your career today with Aerotek Professional Services! Allegis Group and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.

Job Requirements

• PROPERTY CLAIMS ADJUSTING, MICROSOFT OFFICE, MULTI-TASKING, REVIEW DOCUMENTATION, POLICY MANAGEMENT