USA AL Birmingham General 5612896 Inside Sales Job

Categories: Sales

Job Description

• Act as an extension of the outside sales force to proactively grow electrical product sales.


• Handle customer inquiries, process orders and resolve customer issues promptly using root-cause analysis.


• Secure market level pricing feedback from customers and provide timely price quotations and/or proposals.


• Price, procure/place orders, handle claims and returned goods, and manage accounts.


• Expedite backorders to maximize fill rates and customer satisfaction.


• Assist with counter sales and inventory management as needed.


• Actively participate in branch and business quality initiatives.

• Electrical product knowledge; including lighting, switchgear, controls and electrical commodities.


• Demonstrated knowledge of electrical distribution or other electrical sales environments.


• Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups.


• Strong written and verbal communication skills.


• Good team player


• Strong organizational skills.


• Ability to work efficiently and meet tight deadlines.


• Ability to type on a computer keyboard


• Associate / Bachelors degree, technical school training

• 2 years of Inside sales experience in Contractor and/or Industrial markets.


• Familiarity with automated order entry systems & PCs running Windows based software.


• GE product knowledge


• Knowledgeable and current about market, customers and vendors


• Greenbelt Certification


• PC skills.


• Training program graduate